Kulhar Chai (“we,” “our,” or “us”) values the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.kulharchai.com, and when you contact us via phone at +91-9999833486 or +91-9810272631, or via email at customersupport@gmail.com. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
a. Personal Information: This includes your name, email address, phone number, and postal address when you voluntarily provide it to us through forms on our website, email communication, or over the phone.
b. Payment Information: We collect payment information, such as credit card numbers and billing addresses, when you make purchases through our website. This information is processed by secure third-party payment processors.
c. Technical Data: We collect technical information, such as your IP address, browser type, operating system, and browsing history on our website. This data helps us understand how you use our website and improve its functionality.
d. Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us recognize you and remember your preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
a. Providing and Improving Services: To process transactions, provide customer support, and improve the overall experience on our website.
b. Communication: To send you updates, newsletters, marketing materials, and other information that may interest you. You can opt out of receiving marketing communications at any time.
c. Personalization: To personalize your experience on our website by remembering your preferences and settings.
d. Security: To protect our website, prevent fraud, and ensure the security of your information.
e. Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We may share your information with third parties in the following situations:
a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are obligated to protect your information and use it only for the purposes we specify.
b. Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or successor entity.
d. Protection of Rights: We may disclose your information to protect our rights, property, or safety, and the rights, property, and safety of others.
4. Security of Your Information
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Your Choices and Rights
a. Access and Update: You have the right to access and update your personal information. You can do this by contacting us at customersupport@gmail.com.
b. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
c. Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.
6. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.
7. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Kulhar Chai
Plot No. 2, 2nd Floor, Swaroop Park, Near Shyam Park Metro Station, Pillar no. 267, Lajpat Nagar, Ghaziabad, UP
Phone: +91-9999833486, +91-9810272631
Email: customersupport@gmail.com
10. Consent
By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
11. Governing Law
This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
Thank you for trusting Kulhar Chai with your information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience on our website.
